You've Got Questions, We've Got Answers.
What are the hours of operation for the Vespaio leasing office in San Jose, CA?
Mo - Fr: 10 AM - 6 PM
Sa: 10 AM - 5 PM
Su: Closed
Are pets allowed at Vespaio? What are the pet fees, rules and restrictions at the San Jose apartment homes?
We love your furry companions and welcome up to two per apartment home. While we are huge fans of individuality (and the exotic), we have to ask that exotic pals, such as skunks and ferrets, find happy homes with a friend or family member. Please note that we reserve the right to disallow certain aggressive breeds of dogs and aquariums as per our pet addendum. Please contact our leasing office for further information.
Does the community have gated access? How do you enter the gate as a resident? How do guests enter the gate?
Our community offers gated access.
Is there a parking garage available at Vespaio in CA?
We have a controlled-access parking garage at Vespaio.
How does a resident of Vespaio get a parking spot?
Vespaio offers parking for an additional fee per month.
Are there guest parking spots available at the San Jose homes?
We do offer guest spots available on a first come first serve basis.
How do I submit regular and after-hours maintenance requests at Vespaio?
We proudly offer an on-site maintenance team. Submit routine requests via your Resident Portal; please allow 48 hours for a response. For after-hours emergencies, call our main number and press 1 to speak with Milly, our virtual assistant, who will escalate it to our on-call associate.
Does Vespaio have courtesy patrol?
We offer courtesy patrol at Vespaio.
How do residents receive packages at Vespaio?
We have package lockers available to residents 24/7. You will receive an email and text message when a package is delivered to the lockers. Residents can also receive deliveries from certain carriers via the entry callbox system.
Does the community offer a valet trash service? Is there a recycling service offered?
We provide recycling services at Vespaio.
Is there an elevator available?
Yes, we have 3 elevators for your convenience.
Does Vespaio have retail spaces in San Jose, CA?
Our community offers the following retail spaces - Cyclebar, Kasama Cà Phê, The Preserve, Surfaceink, Yoga Six, Waxing the City.
What is the smoking policy at Vespaio?
At Vespaio, we are a 100% smoke-free community.
What is the walkscore at Vespaio in San Jose, CA?
Our walkscore at Vespaio is an 87 - putting you right at the heart of it all.
What floor plans are available at the Vespaio apartments in San Jose?
Vespaio offers an array of studio, 1-, 2-, & 3 bedroom apartment homes.
Do the apartments have air conditioning?
Our apartment homes come equipped with air conditioning to keep you comfortable all year long.
Do the homes at Vespaio have full-size in-home washers and dryers?
Each apartment home comes with an in-home full-size washer and dryer, making laundry day a breeze!
What kind of appliances do the Vespaio kitchens have?
Our San Jose, CA apartment homes offer stainless steel appliances.
What type of countertops do the homes have?
Vespaio has quartz countertops and tile backsplashes.
Do the refrigerators have an ice machine?
Our stainless steel refrigerators do not come equipped with an ice machine.
Do the kitchen sinks at Vespaio have a garbage disposal?
Every stainless steel single-basin kitchen sink at Vespaio comes equipped with a garbage disposal.
Do the apartments have dishwashers?
Every apartment home comes equipped with a dishwasher in the gourmet kitchen.
What type of flooring is available in the San Jose, CA homes?
Every studio, 1-, 2-, & 3 bedroom apartment home at Vespaio features wood-style plank flooring throughout.
Do the studio, 1-, 2-, & 3 bedroom apartments at Vespaio have balconies or patios?
Our apartment homes offer a private balcony in select homes.
Are the apartment homes at Vespaio wired for Wi-Fi? Is Wi-Fi included with my rent payment?
We offer complimentary Wi-Fi in all common areas.
Is there a community pool at Vespaio? What are the hours of operation? What time of the year is the pool open?
At Vespaio, we have a pool that is open from 8 AM - 10 PM all year around.
Is there a fitness center? What are the hours of operation?
Vespaio offers a 24-hour community fitness center.
Is there a clubhouse at Vespaio in San Jose, CA? What are the hours of operation?
The clubhouse is open from 8 AM - 10 PM for residents and their guests to enjoy.
Is there a pet park at Vespaio? Is there a pet spa? What are the hours of operation?
We offer a dog park, perfect for your furry friends!
Is there a playground at Vespaio? What are the hours of operation?
Our community does not offer a playground.
Is there a community grilling station?
We proudly offer a community grilling station at Vespaio for our residents to enjoy.
Are there coworking stations available? What are the hours of operation?
Our residents can utilize our coworking spaces at their convenience.
Are there Electric Vehicle/EV charging stations available at the apartment homes in CA? Is there a charge to use/rent the EV charging parking spot?
We offer Electric Vehicle/EV charging stations at Vespaio for an additional charge.
Does Vespaio have a concierge?
We do not offer concierge services at Vespaio.
What kind of tours are offered at the community?
We provide options for in-person tours, with self-guided tours coming soon. Schedule the tour that suits your needs best today!
What lease terms are available at Vespaio?
Our community offers a variety of lease terms to meet your needs, ranging from 12 to 15 months. Please check our website for the most up to date offerings.
Are utilities included in the rent payment?
Utilities are not included in the rent payment at Vespaio.
Is renter's insurance required for the Vespaio apartments?
At the time of application, residents are automatically enrolled in the Resident Liability Program at $15 per month. This is the simplest and most cost-effective way to satisfy the insurance requirements of your lease. The resident liability program is not renters insurance and does not cover personal property contents or liability coverage to third parties (other residents). Residents have the option to opt-out of the program by supplying their valid third-party renter's insurance policy to MillCreek.ConfirmInsurance.com. For more information, please reach out to our associates for details.
How do I apply to rent one of the studio, 1-, 2-, & 3 bedroom apartment homes?
You can apply by clicking here.
How much is the deposit at Vespaio? What additional fees do I need to be aware of when renting a home?
At Vespaio there are one-time fees that include a $50 application fee, an $800 security deposit for studios and 1 bedroom homes and $1,000 security deposit for 2- and 3-bedroom homes.
Do you accept Section 8 vouchers?
We accept Section 8 vouchers at this time.
How do I pay rent?
To make this as convenient as possible, there are several ways to pay rent. Our favorite is through the Resident Portal or Resident Portal Mobile App. Visit the community website and select 'Residents' to login and submit your payment. You can also download the Resident Portal Mobile App on your favorite Android or Apple device to pay your rent. We also accept e-check, MoneyGram, and credit card payments (service fees may apply).
We're also excited to announce that we are now accepting payments with Flex.
With Flex, you choose when and how you pay rent. Each month, Flex splits your rent into two payments: you pay part of your total rent up front and finance the rest with a Flex credit line. You have the flexibility to choose your second payment date to better align with your finances.
For questions about Flex Payments, please contact their customer support team by hitting “Contact Us” in the Flex app, or visiting their website at help.getflex.com.
When is rent due each month at Vespaio in San Jose?
Rent is due on the first of the month, with a grace period extending to the 4th day of each month. Late fees will start on the 5th day of each month.
Can the apartment homes at Vespaio in CA be sublet or listed on short-term rental platforms like Airbnb or VRBO?
Please note that listing your rental home on platforms like Airbnb and VRBO is not permitted as per the rental agreement. We appreciate your cooperation in maintaining the integrity and safety of our community.
Do I need to complete a PetScreening Profile?
Yes — and we're glad you asked! At Mill Creek Residential, we believe pets are part of the family. That's why all residents are asked to complete a quick pet profile through PetScreening.com.
Even if you don't have a household pet, this step is required and helps us create a welcoming community for every resident.
🐾 Have a pet? There’s a $30 fee per household pet profile.
🐾 No pet or have an assistance animal? No fee required—just complete the profile so we have your info on file. Your lease process may be delayed if this step isn’t complete, so we recommend checking it off your list early!